Dear Dr. Morris,

Over the past two years your organization has committed tremendous amounts of time and resources with respect to Cross Cultural and Communication Skills training, These seminars not only have improved the overall operations of our New York and New Jersey stores, the concept can now be brought into the entire Shurgard system.

Thank you for your personal involvement and the impact you have had on our employees and more importantly on the bottom line!

I look forward to your continued involvement with our New York and New Jersey team in the future.

Respectfully,

Robert McCrossin
District Manager

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Dear Dr. Beth Morris,

As usual it was a pleasure talking with you yesterday.

Please feel free to use the following as a testimonial.

Thank you for affecting my life in a special. way. Learning how to speak and breathe properly and becoming aware of my natural voice style were two most important factors that. have been vital to my personal and professional growth and development.

I am truly grateful for the difference.

Sincerely,

Marianne T. Schorer