Cell phones, voice messaging, e-mail, video conferencing on top of our staff meetings and presentations; it seems like the old adage, "you are never not communicating" has never been truer! New modes of communication have improved our ability to keep in touch with clients, customers and co-workers, but the downside is the potential for miscommunication has increased dramatically, too.

That's where UNISPEECH comes in. We are dedicated to helping you enhance your communication skills so that you can speak, write, listen and understand CLEARLY and CONFIDENTLY in all of the communication contexts you find yourself in every day of your business or professional life. To that end, in addition to our regular "'live" workshops (see enclosed schedule), we are initiating a new service this fall called,

"The On-time Challenge"

Send us your communication 'war stories" via email at UNISPEECH@aol.com i.e.., specific communication related problems you have faced or are facing right now and we will get back to you with 'best practices and potential solutions' that are timely and relevant. Also, we are currently in the process of linking up with the World Wide Web Institute' to enhance our web site internationally. When you check out our new site which should be in place by year's end, you will see a revised "Kumyunikashun Kwiz" with new questions appearing quarterly, To give you a head start on this popular feature of www.UNISPEECH.com, the next set of questions appears below. Send in your answers via e-mail, fax or snail mail. If you get all 3 questions correct, you will be entitled to a FREE UNISPEECH workshop of your choice. Good luck! And, keep in touch...